Our Team
Sean Robertson
President & CEO
Education: Atlantic Computer Institute, Systems Analysis and Programming
Certifications: Microsoft Small Business Specialist
Previous experience:
Chief Information Officer - Imperial Manufacturing Group
Vice President, Operations and Information Technology - Imperial Manufacturing Group
Director, Customer Service and Information Technology - Imperial Manufacturing Group
Six Sigma Green Belt - General Electric Appliances Canada
Manager, Parts Distribution and Logistics - General Electric Appliances Canada
Customer Service Manager - General Electric Appliances Canada
IT Team Leader - General Electric Appliances Canada
Years of IT industry experience: 40, I developed and sold my first payroll system when I was 15.
Hobbies and interests:
I love to play guitar and jam with my two sons, Matt (guitar) and Nick (drums). I serve on the Board of Directors for the Boys and Girls Club of Moncton and the Riverview PC Association.
Ivan Kutsurenko
Technical Alignment Manager
Education: Bachelor's Degree in Electrical Engineering
Previous experience:
- Relational database coder - 4 yrs
- IT Assistant Director - 10 yrs
- IT Service Center Director/Owner - 10 yrs
- IT Support Specialist - 4 yrs
Years of IT industry experience: 20+
Hobbies and Interests: Spending time with kids, travelling, fishing, camping, fixing cars.
Chris McKay
Technical Alignment Manager
Education: Diplomas in networking, system administration, and programming
Previous experience:
- Financial Forecasting Database Design & Administration - TMG & Associates
- Independent consultant on networking and programming for several businesses
- Information Security Engineer - Wyndham Hotels and Resorts
Years of IT industry experience: 25+. I started programming at age 10. Designed and implemented my first custom database in a live business environment at 12, making it my profession in my 20s.
Hobbies and Interests: My kids, first and foremost. I also enjoy music, history, and thinking on life's great questions. Any time left after that is spent playing video games.
André Thibodeau
Service Delivery Manager
Education: Business Administration at University of Prince Edward Island
Previous experience:
- Owner - Hosted Exchange Ltd
- Network Administrator - City of Yellowknife
Years of IT industry experience: 30
Hobbies and interests: I enjoy fishing, biking, and skiing.
Kavya Gupta
Client Success Manager and Service Desk Coordinator
Education: Bachelor’s Degree in Business and Management (B.Com) – Jiwaji University, India
Certifications: Project Management Professional (PMP), Scrum Master (CSM), ITIL V3, Lean Six Sigma
Previous experience:
Associate Consultant – Infosys BPM, India
Project Lead – Fidrox Technologies, India
Site Coordinator – CBRE, Singapore
Services Sales Support – EZDC Automation, Singapore
Senior Technical Support – Venjay Automation, India
Senior Technical Support - AT&T Communications, India
Customer Service - HSBC Canada, India
Years of IT industry experience: 10+ years
Hobbies and interests:
Travelling and getting acquainted with new culture, listening to music, cooking and spending time with my family
Brad Fuller
Centralized Services Manager
Education:
Degrees in Computer Engineering and Computer Science
Certifications:
MCSE/MCSA, MCT, CCIE, Datto Continuity Specialist, Sophos Certified Engineer, CompTIA A+, CompTIA Linux+, CompTIA Network+, CompTIA PenTest+, CompTIA Security+, CompTIA Server+, IBM/Lenovo, Dell, HP Certified Technician, Kaseya Certified Autotask Expert/Administrator
Previous experience:
Corporate IT Manager - The Cabot Collection
IT Support Specialist - Great Canadian Gaming
IT Client Support Analyst - Ontario Lottery and Gaming
Lead IT Supervisor - Neil Corporate Services
Independent IT Consultant
Years of IT industry experience:
35+ years
Hobbies and interests:
Avid gamer, long motorcycle rides around the island with my wife, black coffee, and my bearded dragon.
Dan Mlodecki
Business Alignment Manager
Education:
MBA
Certifications:
Six Sigma
Previous experience:
IT Manager, Entrepreneur, Software Engineer
Years of IT industry experience:
20
Hobbies and interests:
Sim racing and travel
Cheryl Hilchie
Business Development Specialist
Education:
Graduated from UNB with BA, Political Science and International Relations
Previous experience:
Account Executive – Convergint Technologies
Dealer Account Manager- Global Warranty
Atlantic Selling Supervisor- Bell Canada
Atlantic Selling Supervisor – Shaw Communications
Branch Manager – President’s Choice Financial
Years of IT industry experience:
4 years
Hobbies and interests:
Travelling, Gardening and cooking
Terrance Clow
Technical Support Engineer
Education:
Graduated with Honors with distinction in Systems Management/Cybersecurity- Oulton College
Certifications:
Kaseya Certified Technician in RocketCyber, Kaseya Certified Technician in Datto Backup for Microsoft Azure, Kaseya Certified Technician in Datto EDR, and Kaseya Certified Technician in Datto SaaS Protection.
Years of IT industry experience:
This is my First year in the IT field
Hobbies and interests:
I enjoy playing music, riding motorcycles, fishing, and watching sports.
John Carlos Silva
Technical Support Engineer
Education: Bachelor's Degree in Computer Engineer with Emphasis in Software Engineer, Network Support Diploma
Previous experience:
Purolator - IT Support Specialist
Altitude Software - IT Support Engineer
Avaya - IT Senior Technical Support Specialist
Olos Tecnologia - IT Support Engineer
Aspect Software - Implementation Consultant
EDS - Electronic Data Systems: System Administrator I / Infrastructure Analyst II
Years of IT industry experience: 10+ years
Hobbies and interests: I'm a big fan of motorcycle riding and new technologies. I love spending time with family and traveling.
Keith Merritt
Technical Support Engineer
Education: Open Polytechnic of New Zealand – Networking and System Administration
Certifications: CompTIA A+, Network+, Security+, Datto BCDR Certified Administrator, Sophos Certified Technician
Previous experience:
New Zealand Technology Group – Service Engineer
Freelance website development and IT consulting
Years of IT industry experience: 7+ years
Hobbies and interests: I enjoy all outdoor activities, spending time with my kids, gardening, playing guitar and stargazing through my telescope
Roxy Yuen
Project Engineer
Education: Queen’s University – Computer Engineering
Certifications: Microsoft 365 Certified: Fundamentals
Previous experience:
- Maple Leaf Sports and Entertainment – IT Support Technician
- THP – Senior IT Specialist
- IBM Canada – Security Delivery Specialist
Years of IT industry experience: 10+ Years
Hobbies and Interests: TV, Gaming, Sports (hockey in particular)
Tracy Mar
Office Manager
Education: Bachelor’s Degree in Hotel and Restaurant Management – University of Santo Tomas
Previous experience:
Guest Recognition Executive – The Ritz-Carlton Millenia, Singapore
Guest Recognition Coordinator – The Ritz-Carlton Millenia, Singapore
Front Desk Agent – The Ritz-Carlton Millenia, Singapore
Years of IT industry experience: I started my IT career with Strategic Technology in 2019 and grateful to be part of this team until present.
Hobbies and interests: I love traveling and having the chance to experience the local culture and food. I find that it helps me in relieving stress and recharge. I enjoy going to places to explore nature and spending time with my family.
Lynn Robertson
Controller
Responsibilities or expertise/specialties: All accounting activities
Education: NBCC Moncton – Accounting Technology
Previous experience:
Accounts Payable – Kent Building Supplies
Assistant to the Controller – Stardust Enterprises
Years of IT industry experience: 10+ years
Hobbies and interests: Travelling, healthy cooking, yoga & reality TV.
Johanna Santos
Marketing Administrator
Education: Bachelor’s degree in Organizational Social Communication and Journalist
Previous experience:
Administrative Coordinator – 3 years
Communications Coordinator – 3 years
Customer Service Assistant – 5 years
Marketing Administrator - 2 years
Years of IT industry experience: 2.
Hobbies and interests:
I love cooking for my family and finding joy in creating special moments around the table. I'm an avid reader of history, especially mythology, and I’m always up for a good story. A true coffee lover and a passionate Real Madrid fan—Hala Madrid!.
Bharath Anil Kumar
Inside Sales Representative
Education:
Bachelors in business administration
Certifications:
Certified Media Buyer , Lean Six Sigma , Google Analytics
Previous experience:
Inside sales and Business Development - Accenture ( Meta Pro)
Years of IT industry experience:
New to the IT world , So far it has been really interesting.
Hobbies and interests:
I like reading Books , dancing
